Delete Your Passport Verified Account

You can request deletion of your Passport Verified account and all associated data at any time.

How to Delete Your Account

Option 1 — In the app:
Go to Profile → Settings → Delete Account. Confirm deletion when prompted.

Option 2 — By email:
Send a deletion request to hassanrasheid@hotmail.com with the subject line "Account Deletion Request" and include the email address associated with your account.

What Data Is Deleted

Upon account deletion, we permanently remove your profile information, photos, messages, match history, and identity verification documents. Deletion is completed within 30 days of your request.

What Data Is Retained

We may retain certain transaction records (subscription history) as required by law for up to 7 years. Anonymised, aggregated usage data that cannot be linked to you may also be retained.

Questions

Contact us at hassanrasheid@hotmail.com